Faster lead response
Help new inquiries receive a timely initial response, including when your team is out in the field.
Introducing SERRUNE RESPONSE
Every lead deserves a response.
Every opportunity deserves follow-up.
A connected customer-response system for local service businesses. Respond to new inquiries, follow up consistently, and keep customer information organized—without adding more repetitive work to your day.
The opportunity flow
- 01Inquiry received
- 02Prompt response
- 03Consistent follow-up
- 04Clear next step
A practical system behind each customer conversation.
01 / The challenge
Good leads shouldn’t disappear in a busy workday.
You're on a job. The phone rings. A form comes in. A callback gets pushed to tomorrow. Those small delays add up—and an interested customer may move on before you reconnect.
SERRUNE RESPONSE helps give each inquiry a more consistent path from first contact to the next opportunity.
02 / What’s included
One connected response system.
A standardized foundation configured around the way your service business handles inquiries.
Automated follow-up
Keep conversations moving with configured follow-up steps instead of relying on someone to remember every touchpoint.
Missed-call recovery
Provide a path to reconnect after unanswered calls when the required phone integration is configured.
Lead qualification
Collect service details and customer information so your team can assess the request and determine its next step.
Booking coordination
Move qualified opportunities toward an organized scheduling handoff without promising an appointment that your team has not confirmed.
Organized CRM tracking
Keep contacts, inquiries and follow-up status visible in one process—including configured stale-lead re-engagement.
Available workflows depend on the agreed implementation scope, client access, consent settings and connected systems.
03 / Getting set up
A clear process, from inquiry to implementation.
- 01
Understand your current process.
We review how inquiries reach your business and how you want them handled.
- 02
Configure your response system.
We connect the approved intake, tracking and communication workflows.
- 03
Test and prepare for launch.
We verify the agreed workflows and provide the information your team needs.
- 04
Keep opportunities moving.
The configured system supports ongoing response, follow-up and communication tracking.
Target implementation: approximately 10 business days after receiving required client access, information and approvals. Timing may vary by integration and readiness.
04 / Built for the workday
For businesses that spend their days serving customers.
SERRUNE begins with residential plumbing businesses and a straightforward need: stay responsive even when the day gets busy.
Our system is designed for the rhythm of local service work—calls, requests, follow-ups, and the coordination required before the next job can begin.
Residential plumbing focusLocal service workflowsLess repetitive administration
05 / Pricing
Simple pricing.
A more organized business.
One core service, built to improve the way customer inquiries move through your business.
SERRUNE RESPONSE manages the response process around leads you receive. Paid advertising, lead generation and guaranteed bookings are not included in this core offer.
SERRUNE RESPONSE
$895one-time setup
$349per month
Initial system configuration and ongoing operation of the agreed response and follow-up workflows, subject to the client service agreement.
Get StartedExact integrations and responsibilities are confirmed during onboarding.06 / Frequently asked questions
Straight answers.
Does SERRUNE generate new leads?
No. RESPONSE helps manage incoming inquiries and follow-up. Advertising and lead generation are not included in this core service.
Will this replace our employees?
No. It handles configured, repetitive communications and gives your team clearer information so people can focus on customers and the work.
Can it be configured for our business?
Yes, within the standardized SERRUNE RESPONSE implementation scope. We confirm your intake channels, messaging and next-step process during onboarding.
How long does setup take?
Our implementation target is approximately 10 business days after receiving required client access, information and approvals. Timing may vary.
Does it book jobs automatically?
The system helps qualify inquiries and coordinate booking opportunities. Actual scheduling capabilities depend on the agreed integrations and your team’s process; bookings are never guaranteed.
Make every inquiry count.
Stop relying on memory to keep opportunities moving.
Put a more consistent customer-response process behind your business.
Get StartedPrefer to speak first?
Let's discuss your customer-response process.
Ask for a callback through our inquiry form and we'll follow up about your business.
Request a Call